Home FAQ My account I have forgotten my password. What can I do?

I have forgotten my password. What can I do?

To retrieve your password, please click on the link " Forgot your password" on the "Login" section. You will then be asked to supply the answer to your secret question and we will send you an email with a new password. You may change that new password in the my Europcar section on receipt of the email. You can also send an e-mail on our Contact Us section indicating your date of birth, Europcar ID number and driving licence. 

Did you find this answer helpful?
Yes
No

Need help ?
Our support is awaiting to help you.

Contact Us