Home FAQ During Rental Will there be a deposit taken when I pick up the car?

Will there be a deposit taken when I pick up the car?

Yes.  You can pay the deposit with a cheque or by debit card or a credit card and we’ve set out below what will happen for each payment method. If you have prepaid your daily rental charges we will need to see the card that you used for the prepayment before we release the Vehicle to you but you can pay for your deposit using a different payment method if you wish.


Cheques
These will be cashed.
Credit cards 
We will request an electronic authorisation from the issuing bank to ring-fence the deposit value against the card but not actually withdraw the funds. 
The available credit on the card will be reduced by the deposit value but the amount will not appear on your monthly statement.
Provided there are no extra charges and/or fees to pay when you return the Vehicle to us at the end of the Hire Period and it has been checked-in then the deposit amount will be released.
Debit cards 
We will request an electronic pre-authorisation from your bank to ring-fence the deposit value against your debit card account. Whilst we do not physically withdraw the money at this stage you must have sufficient funds in your bank account to cover the deposit.
Please note that the funds available to you in your bank account will be reduced by the pre-authorised amount so you should ensure that other payments you may need to make from this account will not be compromised as a result.
Provided there are no extra charges and/or fees to pay when you return the Vehicle to us at the end of the Hire Period and it has been checked in then the deposit amount will be released. This release may be reflected as a change to the available balance or a reversal of the pre-authorised amount. This may take up to 10 working days depending on you card issuer. 
 
 For more information please visit our click here.

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