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Frequently Asked Questions
Can I earn Frequent Traveller miles with my Europcar rental?
Can Privilege credits be converted?
How can I enrol in the Europcar Privilege Programme?
How do I earn Privilege credits?
How do I get my Privilege card?
How do I get the Privilege reward?
How will I get upgraded / downgraded from a level to another?
I have an old Europcar card, how should I proceed?
What are the benefits for Privilege members?
How are the different privilege tier levels reached?
What if my Privilege Card is lost, damaged or stolen?
What is the Europcar Privilege Loyalty Program?
Where can I get all information regarding the Privilege Program?
Which Europcar locations participate in the Privilege Program?
Which rentals are eligible Privilege rentals?
How do Privilege credits work?
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