Home FAQ Bookings Can I modify or cancel my booking?

Can I modify or cancel my booking?

You can modify your booking free of charge provided you let us know at least 48 hours before the Hire Period is due to start. Please be aware that new rental prices, delivery or collection times may apply and other aspects of your rental may change if you modify your booking. Wherever possible you should use the same communication channel that you used when booking the Vehicle, alternatively, you can call our Call Centre on 0871 384 1087 (calls will cost 10 pence per-minute plus your phone company’s access charge) .

To do so, log into your account and visit the 'Existing Bookings' section or if you are not a Europcar member and booked your hire as a guest, visit the 'Manage My Booking' section at the bottom of the website in the footer section. Then you can enter the reservation number from your confirmation email, along with your email address to view your booking. 

Please note that you can only modify or cancel the reservations online which have been made online directly. You will not be able to amend online reservations made or modified via our Reservation Service Centre, Travel Agency, or using another Driver ID.

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