Frequently Asked Questions

When renting in the UK

Non UK driving licence holders:

• Must have held a full and valid driving licence for a minimum of 12 months. 
• Licences issued overseas must be clearly identifiable as a driving licence, otherwise an international driving licence will be required. 
• Some licences are only valid in the country of issue e.g. India, so an international driving licence is required.

In addition the following documentation must also be provided:

• Passport
• Additional ID showing home address (e.g. Utility bill)
• Proof of entry/exit into/out of the UK (e-tickets acceptable).

For UK licence holders renting outside of the UK:

• You must have held a full and valid driving UK licence for a minimum of 12 months prior to pick up of the vehicle which you will have to show it at counter. 

The Withdrawal Agreement has now been formally ratified and the UK will leave the EU on 31 January 2020.  We will enter a ‘transition period’ until 31 December 2020 during which arrangements will remain as they are now. This would mean an International Driving Permit (IDP) and a motor insurance green card would not be required during 2020.  The gov.uk pages will be reviewed and updated to reflect the current situation.

Arrangements for January 2021 onwards will be subject to EU-UK future relationship negotiations. Gov.uk will be updated with information as it becomes available

You must inform us at least 48 hours before you are due to pick up your rental vehicle if you have been issued with a temporary licence by the authorities in your current country of residence.
So that we can advise you if you are able to drive under our insurance cover well in advance of your rental start date we need you to provide us with a copy of your Temporary Driving Licence, your original UK Driving Licence (if you haven't' surrendered it to your new country's authorities) plus your Passport. These documents will be reviewed together and will help us decide if our insurance will cover you.

Please refer to the specific countries Terms and Conditions.