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Frequently Asked Questions
My driving licence has been stolen; can I present a theft declaration instead?
What documents do I need to present at the Europcar counter when I pick up my vehicle?
Will there be a deposit taken when I pick up the car?
What is a Rental Agreement ?
What happens if the vehicle breaks down or if I have an accident?
Can I drive into another country?
What do I need to do in the event of loss of keys ?
Do I need to carry out any vehicle maintenance during the rental?
When do I have to return the vehicle?
What should I do if the rental vehicle is stolen?
What type of fuel should I put in the vehicle?
Can I return the vehicle early?
How do I extend my rental?
What is a DVLA share code?
Will the vehicle be equipped to drive in the country of rental?
Can I take a vehicle one way?
What should I do if the vehicle has a AdBlue warning light on?
Are there any different speed restrictions for vans on the roads and highways?
Do I need to bring any additional documentation for cargo purposes?
What if my cargo gets damaged during my hire?
What should I do if I have a problem regarding tyres?
Who pays for toll or congestion charges?
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