Providing your biometric consent is optional and not mandatory to proceed with the Online Check-in process. If you choose to give your consent, we will use your biometric data (such as facial recognition from your selfie) to enhance the accuracy of your identification. This data will be shared with a trusted third-party service provider who assists us in verifying your identity.
However, if you do not give your biometric consent, we will still process your documents to speed up your pick-up and will then need to verify your identity when you arrive at the station.
Rest assured, we prioritise the protection of your personal information and only share data with third parties under strict confidentiality agreements and in compliance with applicable laws and regulations. If you have any concerns or questions about biometric consent, please don't hesitate to contact our customer service team.